TaoZen123
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Activity overview
Latest activity by TaoZen123-
TaoZen123 created an article,
how do I access my rewards
how do I access my rewards. Testing purpose
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TaoZen123 created an article,
运转记录功能 确认可以执行软元件记录的时间方法
Q: 使用 KV-8000 系列的运转记录功能时，可以确认到当前的设定状态下可以收集的期间吗？ A: 可以。分为使用运转记录监控器从 KV STUDIO 确认的方法，和使用 KV-8000 的 CM（控制存储器）进行确认的方法。这两种方法下都能以为秒为单位确认当前的设定状态下可以收集的时间。 1．使用 KV STUDIO 的运转记录监控器的方法 在监控器模式、在线编辑模式的 KV S...
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TaoZen123 created an article,
How do I customize my Help Center? 123
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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TaoZen123 created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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TaoZen123 created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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TaoZen123 created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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TaoZen123 created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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TaoZen123 created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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TaoZen123 created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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TaoZen123 created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...